Shipping policy

Shipping Policy

Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Times

• South Africa (Standard): 5–10 business days
• South Africa (Express): 2–3 business days
• International: 7 to 10 business days depending on destination

Shipping rates are calculated at checkout based on your location and order weight.

Free Shipping Free standard shipping on all South African orders over R500.

Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number.

Customs & Import Duties (International Orders) International customers are responsible for any customs fees, import duties, or taxes charged by their country.

Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate with the courier.